Our Guarantee


With its roots stretching back more than 3,000 years, pawnbroking is considered the oldest form of borrowing.

It’s a simple idea that has stood the test of time, and one which is evolving to take accounts of changing expectations and requirements.


The basics

To apply for a loan, you will need to be over 18 years of age, be a UK resident, and should be able to provide a form of identification such as a passport or driving license.

You will also need an item or items to put up as collateral for the loan.

The money will be loaned against the value or your item which will be kept by the pawnbroker until your loan is repaid.

If your loan is not repaid, your item will be forfeited and the item put up for sale.

checking diamonds in a necklace

If you suspect you won’t be able to repay your loan, you should speak to us immediately and an extension may be negotiated.

It may be possible to come to an agreement that suits both parties and this will usually be considered on a case-by-case basis.

It’s important to speak to us as soon as possible if you think you may have difficulties repaying your loan.

We will ask you the amount you wish to borrow for your item(s). 

  • You can borrow up to 70% of the value of your item, for loans from £10 to £50,000, for up to seven months.

Once we have evaluated your items(s) we will then discuss your requirements with you and offer you a loan that best suits your needs. To protect you and to help prevent debt we won’t be able to lend more than 70% of the value of your item(s).

We will ask you to provide as much information as possible, about your item, whilst filling out the application form. Don’t worry if your unsure of anything, this is just to give you the most accurate valuation prior to you sending your items to us. Once your items are received our expert valuers will assess them to give you a final offer.

We will send you a pawnbroking pack to help you prepare your items to send to us. This will include a prepaid, fully insured, Royal Mail Special Delivery envelope. Once received just follow the instructions inside placing your valuables in the secure box provided and take to your local Post Office.

If you can’t send your items to us, we can now come to you. All you will need is access to a printer to print your label and we will do the rest.

Once your item has been received and our valuer has checked over it, our pawnbroker will be in touch to offer you a final loan amount and discuss the interest and loan agreement with you. If you are happy to proceed with your loan we may require you to upload your proof of ID to us, this can be done via your online account portal.

We will then send you your cash via your preferred method of Cash or Bank Transfer.

Remember, if for any reason you don’t wish to accept the loan offer we give for your item, we’ll return your item via fully insured Special Delivery.

Your loan agreement will contain details of your loan. This will include the amount borrowed, when it is due to be repaid, and the interest rate that is being applied. 

Should you choose to reject the agreement your items will be returned to you via insured Special Delivery. 

To Withdraw from the agreement, you must give notice within 14 days, and you will be required to repay the loan amount plus simple daily interest to cover the withdrawal period.  

Make sure you take your time to read through the loan agreement carefully, it’s there to protect both us and you from anything going wrong

You can check the status of your loan 24/7 via your online account portal. This will give you an updated amount of the current interest accrued and amount outstanding to pay of your loan in full. It will also help you to keep track of your loan so you will make sure not to miss the end date. Don’t worry though if you do forget about it, we will send you reminders before we look to sell off your loan and we will give you 14 days’ notice of intention to sell.

You can make payments towards your loan via debit card on your account portal, alternative ways to pay are via bank transfer stating your account number as a reference. 

If you are having issues, don’t panic, you can pick up the phone to us and one of our customer service team will be happy to help you.

If you’re not able to redeem or renew the loan and you wish to forfeit your pledge, don’t worry, we may seek to recover our monies by auctioning your items to attain a fair market price. Once the item has been sold any surplus after debt and costs are paid will be returned to the customer. If the sale value doesn’t cover the costs, we will not chase you for debts. This only applies to loans over £75. 

A member of staff will communicate with you prior to sending your items to Auction to try and work with you to give you the help you may need to repay your loan.

checking diamonds in a necklace
silver ring and necklace

Ready to get started?

Pawn broking offers a quick, straightforward means by which to access funds.

View our Representative Loan APR, our guarantee or contact us if you have any questions.